Sukhi Mall
Thank you for shopping with Sukhi Mall. We are committed to providing high-quality products to our customers. Please read our return policy carefully before making a purchase.
❌ General Return Policy
All products purchased from Sukhi Mall are non-returnable and non-exchangeable under normal circumstances.
We do not accept returns for:
Change of mind
Ordering the wrong product
No longer needing the product
Personal preference
✅ Eligible Cases for Return
Returns will only be accepted under the following conditions:
- 📦 Damaged Product
The product is physically damaged upon delivery.
- ⚠️ Defective or Faulty Product
The product has a manufacturing defect or is not functioning properly.
- ⏳ Expired Product
The product has passed its expiration date at the time of delivery.
🕒 Return Timeframe
You must notify us within 24 hours of receiving the product.
Complaints made after 24 hours will not be accepted.
📸 Proof Required
To request a return, you must provide:
Clear photos or videos of the product
Order number or invoice copy
A brief description of the issue
All return requests will be reviewed and verified before approval.
🚫 Non-Returnable Situations
Returns will NOT be accepted if:
The product has been used (unless defective)
The product was purchased on discount or special offer
The issue is due to customer mishandling
💰 Refund Process
Once the return is approved, the refund will be processed within 3–7 business days.
Refunds will be issued using the original payment method.
📞 Contact Us
For any return-related inquiries, please contact our customer support team:
📧 Email: suport@sukhimall.com
📱 phon : +916297743591